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Contact PNS Family care for an assessment to get to know us and find out how we can help you.

Call: 07453 777500
Email: admin@pnscare.co.uk
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F.A.Q.

1. What are domiciliary care services?
Domiciliary care is the range of services put in place to support an individual in their own home. Provided to those that require additional support with day to day household tasks, personal care or any other activity that allows them to maintain their quality of life and independent living.
2. Can I get funding for home care?
You might be eligible for the local council to pay towards the cost of your care if you have less than £23,250 in savings. Exactly how much your council will pay depends on what care you need and how much you can afford to pay. The first step is for your council to do an assessment to check how much help you need. This is called a needs assessment. The needs assessment is free, and anyone can ask for one.
3. What are the costs?

Home care packages can vary according to need and specified requirements. We can provide a free no obligations assessment to provide a quote for a tailor-made care plan that meets your requirements.

4. When should you consider home care?
Daily living if someone is struggling with personal care or daily tasks, such as washing, going to the toilet, getting out of bed, cooking or eating meals, or keeping the home clean and comfortable.
5. Can I contact you outside office hours in an emergency?
Our office hours are Monday to Friday 8:00am to 5:00pm. We run a 24-hour emergency call service for all our existing service users.
6. Do you also provide care at the weekend and on Bank Holidays?
Yes, we provide care 365 days a year.

What our care clients say

"Since meeting PnS staff 6 weeks ago, they have all been amazing to me. They all go above and beyond for others; their kindness shines through in everything they do. The staff made me feel safe, happy and the help has enabled me to work on myself and get me back on my feet. None of the staff ever judged me, and nothing was ever too much trouble for them. Pns staff reflect Kelly, hardworking, no job to small or big, always respectful and always ensuring I had everything I needed in any capacity. I do know PnS staff are quite honestly ladies will never forget and hope to see again, if I ever need support again."

S.Staines

"My wife was diagnosed with vascular dementia in March this year. She has previously always been outgoing and loved to socialise with people. Her memory loss and the restrictions caused by the Covid pandemic meant that she became withdrawn and at times very depressed.
We found out about  PnS family care service and the new day centre they had set up for people such as my wife. They have a meeting every week on a Monday for 5 hours from 9.30am to 2.30.pm

Right from her first day there was a noticeable difference in her outlook and state of mind.
The staff are so friendly and welcoming and nothing is too much trouble for them.
My wife eagerly looks forward to the meetings every week and talks about them for days afterwards.

It has brought her out of herself and given her a reason and purpose for going out again.
She enjoys the meeting more each week and is now happy and settled there meeting with her friends.

It has made a tremendous difference to me as well. I can leave her for a few hours knowing she is happy and will be well looked after. I get a bit of “me”  time each week to do what I want or simply to recharge my batteries. It really helps us both through the week."

Alan

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